Payment Policy – Goparyatak Tourism

  • A 30% advance payment is required to confirm your booking.
  • The remaining balance must be paid at least 30 days prior to the travel date.
  • Travel vouchers, hotel confirmations, and driver details will be shared only after full payment is received.
  • Hotels and service providers will be paid in full by us only after we receive full payment from you.
  • Refunds (if applicable) will be processed using the same mode of payment. Cash payments will be refunded in cash.
  • Demand Draft (DD) payments are not accepted.
  • Payments made via credit card will attract a 2.5% additional charge as per payment gateway policies.
  • Guests must provide billing details and GST number (if applicable) for invoices.
  • Invoices are generally issued after the completion of the tour. Guests who require invoices in advance may request them at the time of booking.
  • For international tour packages, submission of a PAN Card is mandatory.

Payments for Third-Party Services (Visas, Flights, Insurance, etc.)

  • Services such as air tickets, visas, insurance, ferries, cruises, trains are provided by third-party vendors.
  • These must be paid for in 100% advance and are not part of the tour package advance.
  • Any penalties, delays, or cancellations arising from these third-party services are the responsibility of the vendor. Goparyatak Tourism will assist in communication and negotiation but will not be financially liable for such issues.

Cancellation Policy – Goparyatak Tourism

If a confirmed booking is cancelled by the guest, the following cancellation charges will apply:

  • More than 30 days before departure: 30% of total package cost will be charged.
  • 20–30 days before departure: 50% of total package cost will be charged.
  • Within 14 days of departure: No refund.
  • No show / last-minute cancellation: No refund.

Additional Notes:

  • Cancellation requests must be made in writing via email to be considered valid.
  • Refunds, if applicable, will be processed within 15–21 working days after cancellation confirmation.
  • National holidays, bank holidays, and non-working days will not be counted as working days while calculating refund timelines. Cancellations will not be processed on those days.
  • Partial cancellations or amendments (e.g., reducing the number of travelers, changing hotels) may attract additional charges as per hotel/transport rules.
  • Force Majeure: In cases of natural calamities, medical emergencies, political unrest, pandemic restrictions, or any situation beyond our control, cancellation policies may vary depending on the prevailing circumstances. Goparyatak Tourism will make best efforts to assist with rescheduling or obtaining credits from service providers.
  • In case of complementary inclusions (e.g., cake, dinner, room/vehicle upgrades), we hold the right to revert to the basic committed inclusions if circumstances require.
  • Package cost is calculated based on travel date and number of travelers. Any change in travel date or number of travelers after booking will lead to cost revision.
  • In the unfortunate event of a traveler’s death before the journey:
    • Refunds will be processed case-by-case based on documentation (death certificate mandatory).
    • Goparyatak will assist the family in negotiating with hotels, airlines, and vendors for maximum possible refunds or rescheduling options.
    • Standard third-party rules will still apply (e.g., airline refund rules).

Contingency in Case of Operational Emergencies

  • In the rare event of a serious emergency within Goparyatak’s operations team (e.g., medical emergency or death of a team member), we assure our guests that:
    • All confirmed bookings will remain valid and we will make alternate arrangements to ensure your trip continues smoothly.
    • There may be a short delay in response times or documentation (such as vouchers/invoices), but services on ground (hotels, transport, activities) will continue as committed.
    • If the situation prevents us from delivering specific promised services, we will try to arrange the closest possible alternatives of similar value.
    • In cases where no alternative is feasible, any consideration of refunds will depend on the cooperation and settlement from third-party service providers and cannot be guaranteed.
  • Guests are requested to be patient and cooperative in such extreme cases, as we handle the emergency while also prioritizing the continuity of your travel experience.