1. Cancellation Charges
– Any booking canceled at any time after the booking will incur a deduction of 10% of the total amount as effort charges.
– Cancellations made within 1 month of the travel date will incur a 25% penalty.
– Cancellations made within 15 days of the travel date will incur a 50% penalty.
– Cancellations made within 7 days of the travel date will incur a 100% penalty.

2. Additional Charges
– Any extra charges due to peak seasons, group bookings, or pre-purchases by hotels, suppliers, or cab owners are to be borne by the traveler.
– Peak season blackout dates, such as Diwali, Christmas, and long weekends, will be non-cancellable and non-refundable under any circumstances.
– Any sudden changes in taxes by government authorities will be borne by the clients.

3. Refund Process
– Refunds will be processed only upon receipt from the respective stakeholders.
– No refund will be provided for no-shows.
– Refunds for ad-hoc services like safari bookings, cable car bookings, or helicopter rides will be issued only upon receipt from the supplier.
– Cancellations will be processed only on working days.
– No refund will be provided for services committed at the time of booking but not liked by customers after availing them.
– No refund will be given in case of technical glitches such as vehicular breakdowns or power cuts at hotels caused by local authorities.

4. Payment Terms
– 100% payment must be completed at least 15 days prior to the tour for smooth execution.
– No post-tour payments will be accepted.
– A 1% fee will be imposed on the total amount for cash payments.
– We do not accept payments by cheque or demand draft (DD).

5. Other Responsibilities
– Any property damage or quarrels with locals by tourists while on tour must be settled directly by the tourists before departure from the destination.
– Costs due to any medical injury incurred by the tourist while on tour are to be borne by the tourist.
– Any costs arising from legal actions taken by local authorities due to physical or mental abuse directed at local staff or citizens must be borne by the tourists.